Achieve Lasting Process Improvement: Reach Six Sigma Goals Without the Pain
By: Bennet P. Lientz , Kathryn P. Rea
Although new process improvement methods have been developed and implemented over the past few decades, surveys indicate that many of these methods fail outright, are disappointing, cannot be sustained, or cannot be replicated by other organizations. Achieve Lasting Process Improvement provides a commonsense, jargon-free, proven method of improving business processes regardless of the size, location, and nature of the organization. It presents a step-by-step approach and offers more than 200 specific tips and guidelines as well as addressing specific issues and problems. These have been gathered from organizations of many sizes in many different countries that have achieved lasting benefits and success.
Category: Books
